Privacy policy

Our Commitment to Your Privacy

This Privacy & Cookie Policy explains how Amanah Store, operated by M/s. Georgeson Company in Kuwait, handles your personal information. We're a retail company specializing in premium apparel for small kids, and we take your privacy very seriously. This policy applies to all information we collect through our website (https://amanah-store.com), our mobile apps, and our customer service channels.
By using our website, app, or customer service, you agree to the practices outlined in this policy and our Terms and Conditions. Please note that we may update this policy from time to time, and the latest version on our website will always apply.

 

What Information We Collect

To process your purchases and provide our services, we may collect and process various types of personal information, including:

  • Your full name, email address, and phone number.
  • Your postal and delivery addresses.
  • Demographic information.
  • Payment details, such as credit card or bank account information.

Your full payment card details are only used to process your transaction and are not stored, sold, or rented by us. We use trusted, legally authorized partners to manage all card transactions, ensuring your payment details are secure.

If you provide us with information about a third party, such as a gift recipient, you are confirming that you have their consent to do so.

 

How We Use Your Information

We use your information for a variety of purposes, including:

  • Processing your orders and handling any post-purchase claims.
  • Verifying and executing financial transactions, including fraud detection.
  • Responding to your customer service inquiries and requests.
  • Managing your account with us.
  • Providing you with a personalized and improved shopping experience.
  • Analyzing data to improve our services and marketing.
  • Sending you promotional information and newsletters (unless you've opted out).
  • Combining information we already hold to better serve you.
  • Protecting our rights and safety, including fraud prevention.
  • Fulfilling any legal or regulatory requirements.

 

How and When We Share Your Information

Amanah Store never sells or trades your personal information for marketing purposes with any outside party. However, we may share your information with the following trusted parties for specific, necessary reasons:

  • Our parent company, M/s. Georgeson Company, in Kuwait.
  • Carefully selected third-party partners who help us with marketing and services.
  • Service providers who perform essential functions for our business, such as payment processing, IT support, logistics, and marketing.
  • Our professional advisors (legal, financial, etc.).
  • Any potential buyer or successor of our business.
  • Legal and regulatory authorities, when required by law.
  • Gift recipients or warranty providers related to your order.

 

About Cookies

We use cookies to ensure our website and app function correctly and to provide you with the best user experience. Cookies are essential for things like site navigation, keeping you logged in, and allowing you to add items to your shopping cart.

You have the ability to manage cookies through your browser settings. You can choose to be notified when a cookie is used, block all or third-party cookies, or clear your cookies after visiting our site. Please be aware that disabling cookies may affect the functionality of our website and app. By using our services, you consent to our use of cookies.

 

Your Rights

You have several rights regarding your data. To exercise any of these rights, please contact our customer support team:

  • Right to Access: You can request information about the personal data we hold about you.
  • Right to Object: You can object to the processing of your personal data. We will stop processing your data unless we have a compelling and legitimate reason to continue.
  • Right to Rectification: You can request that we correct any incorrect or incomplete information we have about you.
  • Right to Restriction: You can ask us to restrict the processing of your personal data.
  • Right to Delete: You can request to have your account and all associated personal data deleted, provided there are no ongoing customer service issues related to your account.

 

Contact Us

If you have any questions or would like to exercise your rights, please contact our customer support at info@amanah-store.com or via WhatsApp at +965-6674 1994.